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  Thursday, May 09 2024
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Hi,

I am writing to request an enhancement to the JoomUnited previewer server thumbnail generation feature in the WP File Download Plugin.

Currently, the system imposes a file size limit of 10MB for thumbnail generation. This limit has been effective in preventing large files from impacting the loading and performance of our server. However, we have received feedback from our users indicating that they often need to handle larger files that exceed this limit.

Considering the importance of accommodating our users' needs and providing a seamless experience, I would like to propose increasing the file size limitation for thumbnail generation. By allowing the system to process files larger than 10MB.

I understand that increasing the file size limitation may have implications for resource utilization and performance. We are open to discussing potential optimizations or alternative approaches to mitigate any potential impact on system performance.

Please let us know if you require any further information or have any questions regarding this request. We would be more than happy to provide additional details or insights to support our proposal.

Thank you for considering our request. We appreciate your attention to this matter and look forward to your favorable response.
A
1 week ago
Hi,

Thank you for your valuable suggestion.

I genuinely appreciate your input, and I have taken note of your feature request.
It has been added to our list of requested features, where we carefully consider ideas for future enhancements.

We truly value customer feedback like yours, as it helps us prioritize and improve our products.
Thank you for taking the time to share your suggestion with us.

Cheers,
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